Shipping

SHIPPING METHOD

We ship our orders using USPS (United States Postal Service). Orders typically leave our warehouse within 2 business days, excluding weekends and holidays. You will be notified via email once your order has been shipped with a tracking number. We are not responsible for shipping delays caused by weather conditions or unforeseen circumstances, including carrier delays. If you have any issues with your order once it's left our warehouse, please contact the carrier first as they are best at locating your package. We require 24-48 hrs for processing. We currently only ship within the United States.

If there is a mistake with your shipping address, please email us to correct this ASAP. We will do our best to make the changes if your oder has not already shipped. If your order is sent to an incorrect address and returned to us, you will be responsible for paying for shipping again. Please double check your orders!

UNITED STATES SHIPPING RATES

Free Local Pickup for Des Moines metro area
Our warehouse is located in Johnston, IA.  If you are located in the Des Moines metro area and want to pick your order up please email us at metromarketdsm@gmail.com to schedule a pick up time.  Order Processing takes 1-2 business days.

$6.95 USPS Standard Mail 

Packages will arrive within 3-5 business days once the order has processed.
Order Processing takes 1-2 business days.

$20.95 USPS Mail Express (Orders under 3lbs)
Packages will arrive within 2-3 business days
Orders placed on Fridays will arrive the following week.
Order Processing takes 1-2 business days.

$23.95 USPS Mail Express (Orders over 3lbs)
Packages will arrive within 2-3 business days
Orders placed on Fridays will arrive the following week.
Order Processing takes 1-2 business days.

*Expedited Shipping Orders received after 3pm PST/6pm EST may not be processed until the following business day*

If you need your order by a certain date, please contact us at metromarketdsm@gmail.com and a representative will assist you in determining the best shipping method.